Duty Manager
2 months ago
Job Summary:
We are seeking a highly skilled Duty Manager to join our team at Premier Inn in Trowbridge. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and leading a winning partnership between our leadership and housekeeping teams.
Key Responsibilities:
- Hotel Operations: Oversee the day-to-day operations of the hotel, ensuring that all aspects of the guest experience are welcoming, safe, and brilliant.
- Team Leadership: Lead and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
- Customer Service: Provide exceptional customer service, responding to guest queries and resolving any issues in a professional and courteous manner.
- Partnership Working: Foster a collaborative working relationship with the housekeeping team to ensure that all aspects of the hotel experience are seamless and efficient.
What We Offer:
- Competitive Pay: Up to £ per hour.
- Guaranteed Hours: 16 hours per week, spread over 2 days, with weekends on and off.
- Training and Support: Comprehensive training and support to help you succeed in your role.
- Whitbread Benefits: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and Saving Schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more.
- Complimentary Breakfast: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
About Us:
Whitbread is a leading hospitality business, committed to providing exceptional customer experiences and creating opportunities for our people to grow and develop. We believe that everyone is unique and should have no barriers to entry and no limits to ambition.
Why Work with Us:
- Inclusive Culture: We are committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds.
- Flexible Working: We offer flexible working arrangements to support work-life balance.
- Career Development: We offer comprehensive training and development opportunities to help you succeed in your role.
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