Quality Assurance and Training Manager

5 days ago


Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time
Job Title: Quality Assurance and Training Manager

We are seeking an experienced Quality Assurance and Training Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for ensuring the highest standards of quality and training across our Patient Support Centre.

Key Responsibilities:
  • Develop and implement high-quality training programs for colleagues to enhance their skills and knowledge.
  • Conduct regular quality audits to identify areas for improvement and implement corrective actions.
  • Collaborate with the General Manager to drive process improvements and ensure seamless integration with hospital processes.
  • Build and maintain strong relationships with team members to foster a culture of excellence and continuous improvement.
  • Identify and address areas of underperformance and develop strategies to drive improvement.
Requirements:
  • Proven experience in quality assurance and training, with a strong track record of delivering complex training programs.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues at all levels.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop effective solutions.
  • Ability to work independently and as part of a team, with a strong focus on delivering results and meeting deadlines.
What We Offer:
  • A competitive salary and comprehensive benefits package, including 35 days annual leave and employer-contributory pension.
  • Opportunities for career development and growth, with a focus on continuous learning and improvement.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.


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