Remortgage Career Specialist
2 days ago
We are seeking a skilled Remortgage Case Manager to join our dynamic team at ONP Solicitors. As a key member of our conveyancing team, you will play a vital role in shaping the client experience and driving positive outcomes.
With a strong attention to detail and excellent verbal and numerical skills, you will be responsible for managing a large case load of remortgage files, monitoring and delivering against personal targets, and establishing priorities and managing deadlines.
The successful candidate will have previous experience in a similar role, preferably with around 2+ years' experience, and will be able to deliver a high level of customer service. They will also have the ability to work on their own initiative, be an enthusiastic team player, and possess strong analytical and problem-solving skills.
The salary for this role is £45,000 - £60,000 per annum, plus a lucrative bonus scheme that gives you the opportunity to earn up to £15,000 per year. You will also receive a range of benefits, including 23 days holiday + 2 extra religious/cultural days, hybrid working, your birthday off, free conveyancing legal fees, moving home days off, volunteering days, retailer discounts, and frequent socials.
Key Responsibilities:
- Manage a large case load of remortgage files
- Monitor and deliver against personal targets
- Establish priorities and manage deadlines
- Deal with complex aspects of the remortgage transaction
- Provide exceptional service to clients, introducers, and associates
- Recognise potential risks and resolve issues without putting the client or business at risk
- Maintain detailed telephone notes throughout transactions
- Billing files correctly with the appropriate fees
- Support and coach Trainee Case Managers
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