Desktop Infrastructure Engineer

2 days ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time

We are looking for a skilled Desktop Infrastructure Engineer to join our team at PayPoint Group. This is an exciting opportunity to work in a busy office environment, deliver high-quality IT support, and contribute to the success of our organization.

The estimated annual salary for this role is around £35,000 - £45,000, depending on experience. As a Desktop Infrastructure Engineer, you will be responsible for providing desktop infrastructure support to our staff, ensuring effective hardware and software asset management, and adhering to ITIL framework processes.

Key responsibilities include:

  • Delivering 1st/2nd line IT support to internal users
  • Ensuring effective Hardware/Software asset management processes are followed/maintained via asset management software
  • Being involved in planning and replacement of legacy equipment
  • Recommending and implementing workarounds for known errors whilst working towards long-term fixes that prevent the reoccurrence of issues

We offer a range of benefits, including a contributory company pension scheme, private medical insurance, and life assurance. If you're comfortable with Microsoft Windows and Mac devices, have experience with installations, support, and maintenance, and can work independently, we'd love to hear from you



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