Network Infrastructure Specialist

3 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Technical Global Solutions Full time

Job Title: Network Infrastructure Specialist

About the Role:

We are seeking a skilled Network Infrastructure Specialist to join our team at Technical Global Solutions. As a key member of our data centre support team, you will be responsible for delivering essential support for cabling infrastructure and network hardware.

Key Responsibilities:

  • Monitor the client's ticket system and ensure all tasks are completed in line with SLAs.
  • Audit and document existing cabling installations and desktop configurations.
  • Create patching schedules as needed.
  • Conduct disconnection/reconnection of desktop equipment.
  • Perform IMAC-D tasks on desktop equipment and peripherals.
  • Manage Copper Voice and Data terminations.
  • Maintain accurate records of stock usage.
  • Install and test analogue, digital, and VOIP phone handsets.

Requirements:

  • Proven experience in Voice and Data Cabling environments.
  • Strong understanding of modern network infrastructure.
  • Extensive knowledge of fibre and copper voice/data cabling.
  • Competence in using Service Now and other asset management tools.
  • Ability to work with complex systems.

Salary: £38,000 per annum



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