Windows Network Operations Lead

19 hours ago


Bangor, Gwynedd, United Kingdom Sjrollins Full time

Sjrollins is seeking a highly skilled Windows Network Operations Lead to join our team. In this role, you will be responsible for the day-to-day management of our Windows networks, ensuring high availability and performance.

Key Responsibilities:

  • Manage and maintain Windows networks, including servers, workstations, and mobile devices.
  • Configure and deploy new systems and technologies.
  • Assist lower-level technicians in building their knowledge and experience.
  • Respond to customer issues and successfully resolve tier 2 tickets and escalations.
  • Maintain communication with assigned clients.

Requirements:

  • 5+ years experience managing Windows networks.
  • Proven track record of troubleshooting complex technical issues.
  • Excellent communication and collaboration skills.
  • Familiarity with IT service management frameworks (e.g., ITIL).
  • Able to pass a background check and obtain necessary security clearances.

Compensation: The estimated salary for this position is $150,000 - $170,000 per year, based on industry standards and your level of experience.

About Us: Sjrollins is a leader in the IT industry, providing innovative solutions to our clients. We value teamwork, innovation, and customer satisfaction.



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