Business Operations Coordinator

4 days ago


Farnham, Surrey, United Kingdom HighPoint Full time
About the Role

We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at HighPoint. As a key member of our business support team, you will play a vital role in ensuring the smooth operation of our office.

Key Responsibilities
  • Provide administrative support to the wider team, including maintaining and updating information on our customer relationship management (CRM) system.
  • Oversee facilities management for our building, including liaising with third-party suppliers.
  • Ensure our offices are maintained in good order and act as local health and safety officer, conducting regular health and safety checks.
  • Prepare standard documentation for clients using templates and add documents to client portals.
  • Support the Operations Manager with project work and provide support to Managers/Directors with monthly billing and reporting.
  • Complete tasks on our business support ticketing system and work with the reception team to ensure post is opened, scanned, and circulated.
  • Manage electronic and paper files.
Requirements
  • Minimum of 2 years administration experience, including preparation of documentation and updating records on CRM/databases.
  • GCSEs in Maths and English at grade 5 or above or equivalent.
  • Good MS Word, Excel, and Outlook experience.
  • Competent user of technology.
  • Strong administration skills and experience of following detailed processes and procedures.
  • Experience of supervising or training new team members is advantageous but not essential.
  • Aptitude and enthusiasm for learning and a collaborative approach to team work.


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