Financial Resolution Expert

7 days ago


Paddock Wood, United Kingdom Office Angels Full time
Financial Resolution Expert

Office Angels is expanding its operations and is seeking a skilled Financial Resolution Expert to join our team.

Role Overview:

The successful candidate will be responsible for managing consumer accounts in arrears, negotiating repayment plans, and ensuring the efficient recovery of debts. This role requires strong analytical skills and the ability to work effectively with customers.

Main Tasks:
  1. Identify opportunities to recover debts through proactive customer contact.
  2. Negotiate and manage payment plans for customers unable to clear their arrears.
  3. Establish and manage repayment agreements with debt collection agencies and debt counsellors.
  4. Oversee the recovery process for referred unpaid debts.
  5. Collaborate with debt agencies on voluntary arrangements.
  6. Notify and charge customers for debt recovery costs.
Benefits:

We offer a competitive salary of $48,000 - $58,000 per annum, depending on experience, as well as 25 days of paid holiday per year and a company pension scheme after 6 months of service.

Work Environment:

This is a full-time office-based position located near Paddock Wood, with free parking available on site or within a short walking distance from the train station.



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