Mental Health Support Worker

4 weeks ago


Sunderland, Sunderland, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time
Job Summary

We are seeking a highly motivated and compassionate Mental Health Support Worker to join our team in the Primary Care Mental Health Service (PCMHS). As a key member of our team, you will work closely with adults who experience various moderate/complex mental health difficulties, providing psychological interventions and support to meet their biopsychosocial needs.

Main Responsibilities
  • Work alongside Primary Care Mental Health Practitioners to deliver a plan of care that meets the individual's needs.
  • Deliver psychological interventions, including confidence building, graded exposure, anxiety management, mood management, and guided self-help.
  • Support patients to attend other appointments that may be impacting their mental health presentation.
  • Integrate with GP practices, work alongside other agencies, and participate in Multi-Disciplinary Team (MDT) discussions.
  • Manage and prioritize a caseload.
  • Support the team in completing physical health checks for patients registered on the Serious Mental Illness (SMI) register.
  • Contribute to service improvement and delivery initiatives.
About Us

Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust is committed to attracting and retaining a diverse, talented, and committed workforce. We offer a dynamic working environment where you can build a career and make a real difference in the lives of our patients.

The Primary Care Mental Health Service (PCMHS) is an integral part of Primary Care and community working, delivering care and treatment to adults presenting with moderate/complex mental health difficulties. This role provides a fantastic opportunity to work across all services, sharing a common goal to support the people of Sunderland, Washington, and Coalfields to improve their mental and physical health goals.

Person Specification

We are looking for an individual with:

  • GCSE maths and English at C or above/equivalent adult learning qualification.
  • Level 3 qualification (A-level, NVQ3) in Care or Level 2 qualification (GCSE, NVQ2) in care, with a commitment to undertaking the relevant level 3 qualification on appointment to post.
  • Experience of working with service users with complex health needs.

Desirable qualifications include completion of training in psychological intervention and/or counselling skills.

We are looking for someone with excellent interpersonal and communication skills, time management, and leadership skills. The ideal candidate will be able to foster good working relationships, be open to change, motivated, and trustworthy, with a commitment to further development and training.

We value individuals who are open and honest, respectful of others' rights and autonomy, and committed to our Trust's vision and values.



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