Registration Officer

3 weeks ago


Oldham, Oldham, United Kingdom Oldham Council Full time

Job Summary:

The Registration Officer will serve as the first point of contact in the reception/general office of the Register Office. The successful candidate will provide exceptional customer service to members of the public, register births, deaths, and marriages, and complete associated tasks as required. This role is ideal for individuals who are passionate about delivering quality registration services in a high-pressure environment.

Key Responsibilities:

  • Provide excellent customer care to members of the public
  • Register births, deaths, and marriages and complete associated tasks
  • Work in a high-pressure environment as part of a team
  • Be proficient in Microsoft databases and adapt to service-specific software

Requirements:

  • Excellent customer care skills
  • Ability to obtain and accurately record data on the national database
  • Empathy and understanding when dealing with grieving and distressed clients
  • Proficiency in Microsoft databases and adaptability to new software

About Oldham Council:

Oldham Council is committed to creating a fair and inclusive workplace that is as diverse as the communities it serves. The council aims to develop a culture of respect and engage in fair and open recruitment processes.


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