Client Services Director

4 weeks ago


West Yorkshire, United Kingdom The Engine Room Full time
About The Engine Room

The Engine Room is a multi-award-winning strategic brand agency that thrives in a collaborative and mutually respectful environment. We're seeking an ambitious Client Services Director to join our successful team, based in Mirfield (commutable from Leeds and Manchester).

Job Summary

We're looking for a strong, strategic, and commercial thinker who can deliver strategic campaigns, provide innovative solutions, and drive implementation. As a Client Services Director, you'll have the opportunity to contribute to high-level decision-making and work closely with our Managing Director, Design Director, and Creative Director.

Key Responsibilities
  • Strategic Planning: Collaborate with senior leadership to develop long-term account strategies and business development initiatives.
  • Client Management: Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with key stakeholders.
  • Project Leadership: Lead cross-functional teams to develop and execute integrated branding campaigns, ensuring alignment with client objectives and brand guidelines.
Requirements
  • Excellent Communicator: Communicate clearly and effectively with clients, team members, and other stakeholders.
  • Strategic Thinker: A strategic mindset to understand clients' business objectives and The Engine Room's objectives.
  • Client-Focused: A genuine interest in understanding clients' industries, challenges, and goals.
  • Leadership Skills: An ability to delegate tasks, provide direction, and empower team members to excel in their roles.
What We Offer
  • Salary + Annual Profit Share Bonus: A competitive salary package with an annual profit share bonus.
  • Potential for Future Shareholding: Opportunities for future shareholding in The Engine Room.
  • 20 Days Holiday + Bank Holidays: A generous holiday package, including Bank Holidays and your birthday day off.
  • Annual Team R&R Trips: Regular team-building activities and social events.


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