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Phlebotomy Specialist

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Randox Full time
About Randox Health

Randox Health is a leading provider of clinical diagnostics and innovative diagnostic solutions. Our mission is to improve health worldwide by empowering individuals to take control of their well-being.

Job Summary

We are seeking a skilled Phlebotomy Specialist to join our team at our clinic in High Wycombe. As a Phlebotomy Specialist, you will be responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients.

Key Responsibilities
  • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
  • Demonstrate sensitive communication to ensure client understanding and consent.
  • Maintain accurate records in PIS, uploading all relevant documentation.
  • Represent the company professionally at offsite events and appointments.
  • Engage in upselling and cross-selling at our private health clinic.
  • Proactively drive sales and exceed targets.
  • Complete company forms, specimen labelling, and laboratory test order forms accurately.
  • Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Requirements
  • High level of IT literacy.
  • Previous phlebotomy experience.
  • Phlebotomy certificate of competence.
  • Flexibility with working hours, as required by the business inclusive of evenings and weekends.
  • Exemplary customer service skills and experience.
  • Ability to manage existing clientele and generate new clientele at the same time.
Desirable Qualifications
  • Experience in a private healthcare setting.
  • Proficiency in the use of Microsoft packages.
  • Confidence and experience working internal / external events.
  • Sales / Retail experience.