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Property Portfolio Manager

2 months ago


Chelmsford, Essex, United Kingdom PMS Managing Estates Full time

Job Summary:

The Property Portfolio Manager is responsible for overseeing the management of an allocated portfolio of developments, ensuring efficient and accurate administration, and overseeing both contracted and cyclical maintenance.

Key Responsibilities:

  • Customer Service: Provide outstanding levels of customer service, corresponding with leaseholders, residents, clients, contractors, and other professionals verbally and in writing.
  • Property Management: Ensure delivery of Property Management Services in accordance with Management Agreements, the Lease, industry standards, and best practices.
  • Financial Management: Produce annual service charge budgets, managing expenditure against budget throughout the financial year.
  • Health and Safety: Ensure Health & Safety compliance is adhered to, implementing any general or fire risk assessment recommendations.
  • Work Order Management: Process work orders through the property management system.
  • Reporting and Presentations: Attend AGM and Directors meetings (if required), presenting to directors and residents confidently and informatively, recording thorough and formal minutes to issue and action.
  • Planned Preventative Maintenance: Develop effective Planned Preventative Maintenance (PPE) programmes as specified by the lease.
  • Property Inspections: Carry out regular property inspections (if required), attending site as and when circumstances require.

Requirements:

  • Experience: Some residential service charge block management experience or similar.
  • Administration and Organisation: Excellent administration and organisation skills.
  • IT and Numeracy: Strong IT (Excel), numeracy, and literacy skills.
  • Communication: Excellent verbal and written communication.
  • Methodical Approach: A methodical approach, taking responsibility for own work, while working as part of a team.
  • Attention to Detail: Excellent attention to detail.