Automotive Business Development Specialist

3 weeks ago

London, Greater London, United Kingdom carwow Full time

About Carwow Group

We are a pioneering company in the automotive industry, driven by a passion for getting people into cars. Our mission is to revolutionize car-changing and make it easier for drivers to find their perfect vehicle.

Role Overview

We are seeking a talented Junior Account Manager to join our team and play a fundamental role in driving platform engagement, client success, and partner relations across a portfolio of dealer partners.

Key Responsibilities

  • Build strong relationships with dealer partners to grow engagement and share of wallet
  • Become a credible source of knowledge on vehicle acquisition and our platform's value proposition
  • Report internally on engagement and retention, changes to portfolio performance, and market trends
  • Manage a large portfolio of smaller dealers, handling inbound queries and requests, and understanding their platform needs
  • Identify potential churn or lapses in performance and respond proactively

Requirements

  • Strong communication skills and relationship-building abilities
  • Activity-focused with high levels of telephone and email communication
  • Consultative and creative approach to problem-solving, collaborating with other departments
  • Proactive and goal-oriented, working autonomously to impact results
  • Basic skills in manipulating data in Excel/Google Sheets and drawing insights
  • Ability to clearly document and store updates in our Salesforce system
  • Experience in the automotive space is a plus, but not essential
  • Ability to handle objections and manage challenging conversations with clients

What We Offer

  • Hybrid working that suits your needs
  • Competitive salary and benefits package
  • Share options and matched pension contributions
  • Vitality Private Healthcare and eyecare vouchers
  • Life Assurance and monthly coaching sessions with Spill
  • Enhanced holiday package and bank holidays
  • 28 days annual leave, plus additional days for special occasions
  • Option to buy extra holiday days and work from abroad
  • Inclusive parental, partner, and shared parental leave policies
  • Bubble childcare support and discounted nanny fees
  • The latest tech and a generous learning and development budget
  • Regular social events and refer-a-friend scheme

Why Join Us?

We are a diverse and inclusive company, welcoming applicants from all backgrounds and experiences. We make recruiting decisions based on experience, skills, and potential, ensuring fairness and equality for all.

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