Liveview System Technical Assistant

6 days ago


Brighton, Brighton and Hove, United Kingdom Ashtons Hospital Pharmacy Services Limited Full time

Hospital Pharmacy Support Advisor – Up to £500 Welcome Bonus Offered

We are seeking an experienced Hospital Pharmacy Support Advisor to join our team, providing exceptional customer service and technical support to patients and healthcare professionals. This role involves resolving complex issues related to our Liveview system, collaborating with internal teams, and ensuring seamless communication across departments.

In this role, you will be responsible for:

  • Responding to customer inquiries and resolving issues related to our Liveview system, working closely with the Ashtons team.
  • Collaborating with regulatory bodies during inspections and audits, identifying areas for improvement and implementing corrective actions.
  • Providing technical support to internal teams, including the IT department and Prescription Services team.
  • Maintaining accurate records and reports, utilizing business software and other tools to track progress and identify trends.
Requirements:
  • Fluent English language skills.
  • Excellent customer service and problem-solving skills.
  • Able to work independently, prioritizing tasks and managing time effectively.
  • Knowledge of MS Word, Excel, and PowerPoint, with experience using company-specific software desirable.
  • Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.

Earn an estimated salary of up to £28,000 per annum (dependent on experience).



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