Donation Collection and Delivery Support Specialist
2 days ago
Job Summary
">The Rowans Hospice is seeking a skilled and enthusiastic individual to join our Retail Business Support team as a Donation Collection and Delivery Support Specialist.
About The Job
">This role involves supporting the Donation Collection and Delivery process, providing excellent customer service via the telephone, and collaborating with the Retail Business Support Team.
Responsibilities and Duties
">- Provide Excellent Customer Service: Respond to phone inquiries from donors and customers in a friendly and professional manner.
- Manage Booking and Scheduling: Ensure timely donation collections and deliveries, managing bookings and scheduling appointments.
- Enter Data Accurately: Accurately enter booking information into our system.
- Collaborate with the Team: Work closely with the Retail Business Support Team to achieve common goals.
Working Environment and Benefits
">The successful candidate will have the opportunity to work in a dynamic and supportive environment with a dedicated team of staff and volunteers.
We are committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support.
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