Technical Quality Expert

1 week ago

Kent, United Kingdom Cranleigh STEM, Sustainability & SHEQ Recruitment Full time £45,000 - £50,000

Job Summary

Cranleigh STEM, Sustainability & SHEQ Recruitment is seeking a Technical Quality Expert to join its team. The successful candidate will serve as a technical quality expert, providing guidance, making quality-related decisions, and supporting validation efforts.

Key Responsibilities & Duties

Technical Leadership

  1. Lead Quality Assurance Efforts
  • Manage and resolve investigations, including customer responses to technical, product quality, and film coating dispersion complaints.
  • Address quality issues promptly, including assessing non-conformities, supplier concerns, and raw material problems.
  • Lead 8D investigations for the site to identify and resolve quality challenges.
  • Communicate effectively with customers via written or verbal methods to resolve quality-related issues.
  • Identify areas for improvement within the department and business using audit findings and quality metrics; coordinate with relevant departments to ensure timely implementation.
  • Support Field Force and customer care teams with technical and quality-related queries.
  • Conduct site visits to customers and suppliers to address quality issues and evaluate new systems or processes as needed.

Validation and Compliance

  1. Validation and Documentation
  • Maintain and update the Site Validation Master Plan, adapting as needed for changes at the site.
  • Generate new regional Project Numbers specific to the site.
  • Oversee the Validation Database within the Oracle system, managing updates during and after project lifecycles.
  • Support qualification and validation efforts for QC, plant activities, processes, equipment, and cleaning validation as needed.
  • Review and approve validation protocols and reports (except Global Quality Assurance) before final sign-off.
  • Ensure regional validation SOPs comply with IPEC/ISO standards.
  • Manage the periodic evaluation schedule by updating validation projects in Oracle and tracking the Site Re-Validation Assessment in the Business Intelligence Database.

Requirements

  • Education: BSc (Hons) in Chemistry, Life Sciences, Food Science, or Materials Science. Ability to understand the science behind the products, their applications, and performance.
  • Communication: Strong written and oral communication skills with the ability to prepare and present technical information.
  • Technical Leadership: Proven track record in leading technical discussions on product quality and making informed decisions.
  • Validation Experience: Experience in validation activities within a healthcare setting, including processes, test methods, cleaning, and FUE.
  • Project Management: Strong project planning and resource management skills, with a focus on prioritization.
  • Team Leadership: Demonstrated leadership and self-development skills with the ability to work within a matrix organizational structure.
  • IT Skills: Proficiency in Excel, Word, and PowerPoint.
  • Travel: Occasional travel required based on business needs.

Desirable Skills and Experience

  • Knowledge of IPEC/EXCiPACT and Oracle systems.
  • Experience with Lean methodologies and up-to-date knowledge of cGMP and ISO 9001:2015.
  • Familiarity with the Pharma Industry and standards for manufacturing compliance.
  • Previous experience with FMEA processes and their implementation.

Job-Related Skills & Competencies

  • Organizational Skills: Strong organizational abilities with a structured approach to managing workload.
  • Team Player: Ability to work effectively within a team and engage with senior management.
  • Problem Solving: Skilled in identifying and resolving complex quality issues.
  • Communication: Effective communication and influencing skills across all departments.
  • Change Management: Ability to drive continuous improvement and act as a catalyst for change.
  • Presentation: Competent in delivering presentations to various stakeholders.

This role is ideal for an individual with a strong scientific background, a commitment to quality, and the ability to lead technical projects within a dynamic environment.

£45k - £50k + Benefits

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