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Lounge and Bar Service Ambassador

2 months ago

Brighton, Brighton and Hove, United Kingdom The Grand Brighton Full time

Job Summary

The Grand Brighton is seeking a skilled and passionate Lounge and Bar Service Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.

Key Responsibilities

  • Provide personalized and attentive service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the lounge and bar team to ensure seamless service delivery.
  • Develop and maintain a thorough knowledge of our menu, drinks, and services to make informed recommendations to guests.
  • Manage tables and ensure timely service, maintaining a high level of quality and attention to detail.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Previous experience in a similar role, preferably in a high-end hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work in a fast-paced environment, maintaining a high level of energy and enthusiasm.
  • Knowledge of wine, spirits, and cocktails, with the ability to make informed recommendations.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented and experienced team.
  • A comprehensive employee recognition and reward program.