Key Account Manager

1 month ago


Woking, Surrey, United Kingdom Jellycat Full time
Job Title: Sales Team Lead - South

About the Role:

We are seeking an experienced Sales Team Lead to lead our South region sales team. This is a fantastic opportunity to develop and execute a sales strategy that drives significant growth and revenue for Jellycat.

About You:

To be successful in this role, you will have a proven track record of managing and developing a sales team, with a strong commercial acumen and excellent leadership and coaching skills. You will be passionate about the Jellycat brand and its commitment to creating joyful experiences for children.

Key Responsibilities:

  • Develop and implement a comprehensive sales strategy aligned with regional and company-wide goals
  • Build, lead and coach the new regional sales team, fostering a high-performance, results-oriented environment
  • Set clear and achievable sales targets for the team and individual team members
  • Manage and develop the skills and knowledge of the regional sales team through coaching, mentoring, and training programs
  • Conduct market research and competitor analysis to identify sales opportunities and inform strategic decision-making for your region
  • Analyze sales data and reports to identify trends and areas for improvement
  • Forge strong partnerships with the Head of Customer Service and the Customer Services team as they are the daily point of contact for the indies
  • Build and implement best in-store VM practice among the sales managers, ensuring they can coach store teams
  • Ensure consistent best practice and process across all regions to align with brand guidelines and company goals
  • Deliver the Sales Growth and Budget that we agree at the start of each calendar year
  • Develop strong, personable, professional relationships with stockists and other Jellycat HQ/Sales teams
  • Identify new Luxury target stockists and secure those new accounts with the support of the Sales Team Lead
  • Ensure Regional Sales Managers visit and support National Key Accounts with Feedback and ensuring best VM practice
  • Working with the Head of Sales to build robust full year financial budget plans and develop and present the plan on how you and your teams will achieve the Budget/Forecast for your region
  • Work with the HQ teams to ensure that we have Jellycat POS branding at retail and we always look great and in line with Brand Guidelines
  • Work closely with your peers – Head of Sales (UK Key Accounts) and the creative events manager, our UK Business Development Manager to ensure we are planning and aligning future retail activations and launches
  • Identify and work with your line manager to close accounts that aren't the correct fit for Jellycat
  • Will be required to manage a select few important, strategic stockists that require a senior, more experienced relationship
  • Pro-actively identify growth and brand awareness opportunities within partnerships to unlock our full retail opportunity – whether Baby Jellycat, Loveables, Amuseables, Books or Accessories
  • Visit your Regional Sales Managers in the field regularly, to stay close to your teams and stockists and ensure we are always looking our best at retail and execute fantastic in-store branding to stimulate sell-thru
  • Ensure operations and logistics are working efficiently and effectively with your customers and pro-actively work through ways to improve working processes
  • Be a Jellycat Brand Ambassador always – exploring every LUXURY opportunity where we can raise Brand Awareness with our target consumers
  • Follow and be aware of your customer base online and SoMe activity ensuring they are operating withing the T&C's and Brand Guideline
  • Present to line manager, and Head of Sales any in-store conceptual branding opportunities (SIS, pop-ups, window takeovers)
  • Work closely with the credit control team to ensure we are working within the validated financial risk and implementing payments plans where necessary to keep stock flowing smoothly
  • Attending UK tradeshows or market visits wherever necessary

What We Offer:

We offer a competitive salary, travel allowance, bonus, pension, private healthcare, dental care, product discount schemes, remote-based working, and continuous training throughout the year.

About Us:

Jellycat is a leading manufacturer of soft toys and plush products. We are a dynamic and fast-paced company with a passion for creating joyful experiences for children.

How to Apply:

To apply for this exciting opportunity, please submit your CV and a covering letter to ECW Search.



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