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Care Coordinator

2 months ago

Chester, Cheshire, United Kingdom Active Care Group Full time
About the Role

We are seeking an experienced Care Co-ordinator to join our team at Active Care Group. As a Care Co-ordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.

Key Responsibilities
  • Coordinate and schedule care packages to ensure continuity of care for our clients.
  • Provide exceptional customer service and communicate effectively with clients, staff, and stakeholders.
  • Ensure compliance with company policies and procedures, and maintain regulatory standards.
  • Identify and implement innovative solutions to improve care delivery and service quality.
  • Develop and maintain positive relationships with internal and external stakeholders.
Requirements
  • Experience as a Care Co-ordinator or in a similar role.
  • Previous experience of using booking and phone systems.
  • Ability to deal with conflict in a calm and supportive manner.
  • Strong work ethic and a dynamic, flexible approach to the role.
  • Excellent customer service skills and ability to work as part of a team.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.
How to Apply

If you are a motivated and experienced Care Co-ordinator looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].