Server/Waiter/Waitress - Hospitality Professional

3 days ago

London, Greater London, United Kingdom Caravan Restaurants Full time

Job Summary

We are seeking a skilled and enthusiastic Server/Waiter/Waitress to join our team at Caravan Restaurants. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities

  • Customer Service
    • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
    • Respond promptly to guest inquiries and resolve any issues in a professional and courteous manner.
  • Food and Beverage Service
    • Take orders and serve food and beverages in a timely and efficient manner.
    • Ensure that all food and beverages are presented in a clean and appealing manner.
  • Teamwork
    • Work collaboratively with other team members to ensure seamless service and a positive dining experience.
    • Communicate effectively with the kitchen and other departments to ensure timely delivery of food and beverages.
  • Adaptability
    • Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities.
    • Be open to learning and developing new skills to improve performance and contribute to the success of the team.

Requirements

  • Experience
    • Previous experience in a similar role, preferably in a high-volume restaurant or hospitality environment.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work well under pressure and in a fast-paced environment.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Personal Qualities
    • Positive attitude and enthusiasm for delivering exceptional customer service.
    • Ability to work effectively in a team environment and contribute to a positive and supportive team culture.

What We Offer

  • Competitive Compensation
    • A competitive hourly rate, with opportunities for advancement and career growth.
  • Benefits
    • A range of benefits, including free meals and drinks, dining discounts, and access to leadership training and development programs.
  • Opportunities for Growth
    • Opportunities for advancement and career growth, with 80% of all management roles filled internally.

Caravan Values

We live by 4 core values: Caravan of Love, No Boundaries, Well-Travelled, and All Welcome. We expect our team members to live, promote, and role model these values at all times.

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