Hosting Platform Specialist

4 weeks ago


London, Greater London, United Kingdom Xpertise Full time
Detailed Job Description:

As a Hosting Platform Specialist, you will be responsible for the day-to-day technical management of our IT hosting platform and leading a team to ensure the provision of a stable and secure hosting environment.

Key Responsibilities:
  • Oversee the availability, performance, and capacity of servers, storage, and backup solutions.
  • Provide technical leadership and manage a team of system administrators, including development and training plans.
  • Perform hands-on technical work and oversee team workload, projects, upgrades, and operational issues.
  • Ensure platform security, vulnerability remediation, and patching using SCCM, adhering to best practices for availability and security.
  • Work within the ITIL framework, documenting changes and release processes, and maintaining system documentation and knowledge base.
  • Collaborate on project design and delivery, ensuring service-ready solutions in production.
  • Produce reports on the hosting environment and assist with budget planning and execution.

Requirements:
  • Strong background in IT support and hosting teams.
  • 1-2 years' experience of leading and managing a team, with the ability to mentor.
  • Strong knowledge of Microsoft Windows Server and VMware.
  • Experience in process automation to drive optimisation and process improvement.

Nice to Have:
  • Experience with PRTG Network Monitor, RHEL, and Azure Site Recovery.
  • Knowledge and experience within the insurance industry.
  • Experience creating ServiceNow process flows connecting to external systems.
  • Experience in a regulated environment.
  • PowerShell Scripting for automation.

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