Hosting Platform Specialist
4 weeks ago
As a Hosting Platform Specialist, you will be responsible for the day-to-day technical management of our IT hosting platform and leading a team to ensure the provision of a stable and secure hosting environment.
Key Responsibilities:
- Oversee the availability, performance, and capacity of servers, storage, and backup solutions.
- Provide technical leadership and manage a team of system administrators, including development and training plans.
- Perform hands-on technical work and oversee team workload, projects, upgrades, and operational issues.
- Ensure platform security, vulnerability remediation, and patching using SCCM, adhering to best practices for availability and security.
- Work within the ITIL framework, documenting changes and release processes, and maintaining system documentation and knowledge base.
- Collaborate on project design and delivery, ensuring service-ready solutions in production.
- Produce reports on the hosting environment and assist with budget planning and execution.
Requirements:
- Strong background in IT support and hosting teams.
- 1-2 years' experience of leading and managing a team, with the ability to mentor.
- Strong knowledge of Microsoft Windows Server and VMware.
- Experience in process automation to drive optimisation and process improvement.
Nice to Have:
- Experience with PRTG Network Monitor, RHEL, and Azure Site Recovery.
- Knowledge and experience within the insurance industry.
- Experience creating ServiceNow process flows connecting to external systems.
- Experience in a regulated environment.
- PowerShell Scripting for automation.
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