Sales Operations Coordinator

2 weeks ago


Beckenham, Greater London, United Kingdom Bromcom Computers Plc Full time
Job Summary

The Sales Administrator plays a crucial role in the sales process, providing administrative support to the sales team and ensuring efficient operations. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  1. Process orders, including creating orders, entitlements, and sending order acknowledgements, working closely with the accounts team to ensure accuracy.
  2. Manage inbound phone lines and customer enquiries, responding to queries from potential and existing customers via email and phone.
  3. Assist in the production of weekly and ad hoc reports to support the Commercial Department, meeting with sales teams to gather information and provide additional data as required.
  4. Provide sales team support, contacting schools as needed, helping with general D365 queries and admin, preparing sales proposals and contracts, and supporting sickness absence procedures.
  5. Support data quality improvement projects, updating customer contacts, checking legacy contract information, and creating quotes and processing for upsells.
  6. Manage demo accounts, refreshing them as needed, assigning demo accounts to sales personnel, and maintaining accurate records.
  7. Support and maintain adherence to commercial department processes, including the sickness absence procedure.
Requirements:

Degree preferred but not essential. Excellent Microsoft Word, Excel, and IT skills. Previous experience as a sales administrator and/or using a CRM system would be beneficial.



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