ServiceNow Process Optimization Specialist

24 hours ago


London, Greater London, United Kingdom TalentHawk Full time £450 - £525
Job Title: ServiceNow Process Design Lead

We are seeking a seasoned ServiceNow Process Design Lead to spearhead process optimization and implementation for a critical IT project. The role involves designing and streamlining workflows, configuring ServiceNow, and collaborating with cross-functional teams to drive operational efficiency.

About the Role: As a key member of our team, you will lead process design, documentation, and optimization initiatives. Your expertise in ServiceNow will enable you to configure and implement workflows and modules effectively.

Your Responsibilities:
  • Lead process design, documentation, and optimization initiatives
  • Configure and implement ServiceNow workflows and modules
  • Conduct training sessions and provide clear documentation

Requirements: We are looking for an individual with 7+ years of experience as a Process Design Lead and ~5+ years of hands-on ServiceNow experience, particularly in ITSM. Strong knowledge of ServiceNow modules and workflow capabilities is essential.

Salary Range: £450 - £525 per day, depending on your level of experience.

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