Process Optimization Lead

1 month ago


London, Greater London, United Kingdom Sowelo Consulting Full time

Job Overview:

We are looking for a skilled Process Optimization Lead to join our team in the United Kingdom. As a key member of our process optimization team, you will be responsible for designing and implementing next-generation activities, reformulating operating models, optimizing processes, and installing automation.

In this role, you'll work closely with our clients to understand their business needs and develop tailored solutions using ServiceNow. Your expertise in workflow architecture, automation, and configuration will enable us to deliver high-quality services to our clients.

  • Design and implement workflows to automate processes and standardize configurations.
  • Collaborate with clients to identify business needs and develop tailored solutions.
  • Develop and implement process optimization strategies to improve efficiency and reduce costs.

Requirements:

  • Bachelor's or Master's degree in a relevant field
  • 7+ years of experience in process optimization, workflow architecture, or a related field
  • 5 years of experience working with ServiceNow, particularly on the ITSM module

About Sowelo Consulting:

Sowelo Consulting is a fast-growing international consulting firm based in the United Kingdom. We offer a range of services, including process optimization, workflow architecture, and ServiceNow implementation. Our team is passionate about delivering high-quality services to our clients and helping them achieve their business goals.



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