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Director of Event Operations

2 months ago

South East England, United Kingdom Formula E Full time

Job Title: Director of Event Operations

Job Summary:

Formula E is seeking a highly skilled and experienced Director of Event Operations to lead and manage our ticketing sales, service department, and B2B2C commercial events. As a key member of our senior staff, you will play a crucial role in shaping the strategic direction of our racing commercial business across platforms.

Key Responsibilities:

  • Develop and implement short and long-term ticketing sales plans to maximize revenue and enhance the fan experience.
  • Maintain a robust policy for internal allocations and ensure the team delivers those allocations.
  • Assist in creating a corporate culture that motivates staff to perform to their fullest and achieve corporate and personal goals.
  • Review championship, market, and key cities data to make recommendations on ticket pricing strategy for 2025 and beyond.
  • Grow and manage revenue from all ticketing inventory while enhancing service areas and maximizing the fan experience.
  • Coach and mentor ticket sales professionals to build a strong sales culture.
  • Conduct regular meetings with direct reports and other staff to maintain clear communication, performance expectations, and team synergy.

Requirements:

  • Senior management experience in a similar role.
  • Proven successful sales experience with national and local client relationships and alliances.
  • Proven experience in strategic business planning.
  • Ability to handle multiple projects, tasks, and priorities.

What We Offer:

  • Competitive salary.
  • Hybrid working arrangement with approximately 3 days a week in our Hammersmith office.
  • Health cash plan, including dental, osteopathy, physiotherapy, and wellness area.
  • Perks discount platform, including discounts on gyms, high street brands, cinema, etc.
  • Formula E Store discount.
  • Partner discounts.
  • Local Hammersmith discounts, including car parking and hotels.
  • 25 days holiday + Bank Holidays + Birthday off.
  • Enhanced paid maternity and paternity leave.
  • Pension scheme.
  • Cycle to work scheme.
  • Life assurance cover.
  • Regular social events in the office.
  • Annual Awards ceremony and after-party.
  • Office fruit baskets and snacks.
  • Multi-purpose room in the office.
  • Opportunity to extend your stay when traveling for a race event/weekend.