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Fan Engagement Strategist

2 months ago

London, Greater London, United Kingdom Forsyth Barnes Full time
About the Role

Forsyth Barnes is seeking a highly skilled Fan Engagement Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing digital strategies to grow customer bases and maximize commercial opportunities.

Key Responsibilities
  • Subject Matter Expertise: Provide guidance and direction to established delivery teams working with fan data, ensuring the implementation of effective digital strategies.
  • Presentation and Communication: Build and deliver presentations to prospective customers to demonstrate data activations, insights, and campaigns based on unified data platforms.
  • Business Requirements and Solution Design: Collate business requirements and craft solutions to meet the needs of our clients, ensuring seamless integration with existing systems.
  • Project Delivery and Management: Lead the business outcomes from pilot or initial customer engagements, ensuring the work is mapping correctly to the customer's business requirements.
  • Customer Relationship Management: Build collaborative, positive relationships with customers, identifying opportunities for developing and growing the relationship.
Requirements
  • A minimum of 3-5 years of experience in a consulting role, specifically with a focus on data strategy.
  • Strong background in account management with a consultative approach.
  • Strong communicator with proven expertise in project management, tailored to client-specific needs.
  • Skilled in business analysis, requirements gathering, and solution design.
  • Ability to independently drive business growth and client success as a dynamic and proactive professional.
About Forsyth Barnes

Forsyth Barnes is a leading provider of technology solutions to the public venue and place industry. We are committed to transforming the way people operate and interact with public spaces through innovative technology.