Marine Claims Specialist
4 weeks ago
Job Title: Marine Claims Handler
Location: Kent/Hybrid
Salary: £35,000 - £45,000 pa + benefits
We are seeking a skilled Marine Claims Handler to join our team at Nashrock Insurance Recruitment. As a Marine Claims Handler, you will be responsible for handling a wide range of marine claims, including cargo, hull, and yacht claims.
The ideal candidate should have a minimum of 3 years' experience in handling predominantly Marine Trades and/or small Pleasure/Small Craft/Yacht claims. Experience in handling claims across the UK and Europe will be considered, as will broader experience across a variety of marine business classes such as Hull & Machinery (H&M) and Cargo.
Key Responsibilities:
- Handling claims from cradle to grave
- Management and adjustment of outsourced claims under Delegated Authority
- Accurately assessing and maintaining claim indemnity and fee reserves
- Liaising with and appointing experts and lawyers as appropriate
- Identifying subrogation opportunities and coordinating with the recoveries department
- Updating and submitting monthly claims bordereaux
- Preparing and issuing monthly Third Party Administrator (TPA) invoices for agreement and payment
- Preparing quarterly management information (MI) reporting for clients
- Regularly liaising with underwriters, surveyors, brokers, lawyers, and other third parties
- Experience using claims management systems (ECF experience is not essential but would be an advantage)
- Strong written communication skills are essential
- Attending regular client and broker meetings both in London and regionally
- Reporting complex claims to the Account Manager and preparing coverage referrals
- Assisting with general marketing and maintaining existing client relationships
Benefits:
- Working with a dynamic and professional team, providing a tailored service to clients
- Flexible working arrangements
- Staff pension scheme
- Additional day's leave for birthday
We are committed to fostering a diverse, inclusive, and equitable workplace for both our team and our clients. We believe that diversity of thought, background, and experience drives innovation and success.
We actively seek to attract, develop, and retain talent from all backgrounds and perspectives. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws.
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