Customer Experience Representative

4 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Away Resorts Ltd Full time
Role Overview

As a Customer Experience Representative at Away Resorts Ltd, you will play a vital role in ensuring our guests have an exceptional holiday experience. Your responsibilities will include resolving guest complaints, liaising with colleagues to provide excellent service, and being one of the first points of contact for our Holiday Homeowners.

Key Responsibilities:

• Resolving guest complaints in a professional and courteous manner
• Liaising with colleagues to ensure seamless service delivery
• Acting as a first point of contact for our Holiday Homeowners

Skills and Qualifications:

• Supervisory and customer service skills, preferably in the hospitality sector
• Ability to work varied shifts, including evenings, weekends, and bank holidays

What We Offer:

• Regular incentives and rewards
• Discounted holidays across Away Resorts Parks

Join Away Resorts Ltd and become a part of our dynamic team

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