Head of Support Operations
4 days ago
83zero is seeking an experienced Head of Support Operations to drive the delivery of reliable, resilient, and secure technology services. As the Head of Support Services, you will be responsible for leading the IT service desk, ensuring the availability and reliability of systems, processes, and platforms that power day-to-day operations.
The ideal candidate will have proven experience in IT service delivery, ideally within a technology or managed services environment. A strong track record of managing changes to IT services with minimal disruption is essential. Knowledge of ITIL or ISO20000-based service delivery functions and experience implementing ITIL v4 practices are also required. IT budgeting, risk management, and vendor management are highly valued skills.
In this role, you will lead and develop the IT support services team through coaching, mentoring, and training. You will manage service level agreements (SLAs) with internal and external stakeholders, maintain and update the service catalogue and asset inventory for internal users and business units. Driving continuous service improvement using metrics, KPIs, and customer feedback is also key. Estimated salary: £70,000 - £90,000 per annum.
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Head of Operational Excellence
1 week ago
Middlesbrough, Middlesbrough, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeNorthumbria Healthcare NHS Foundation Trust seeks a skilled professional to fill the position of Head of Operational Excellence. This role offers an exciting opportunity for a seasoned executive to lead the operational management of NEP Cloud, a leading 'true cloud' based Enterprise Resource Planning (ERP) Finance & Procurement solution. As a key member of...
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Head of Kitchen Operations
3 weeks ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timeCareer OpportunityWe are looking for a Head of Kitchen Operations to join our team at CV-Library. As a senior leader in our culinary department, you will be responsible for overseeing the daily operations of our kitchen, including managing and directing a team of kitchen staff to deliver high-quality food service to our residents.You will have two years'...
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Head of Finance Operations
3 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Paul Card Recruitment Ltd Full timeWe are seeking an experienced Head of Finance Operations to join our team at Paul Card Recruitment Ltd. As a key member of our organization, you will oversee all aspects of financial operations, ensuring the growth and profitability of our business.With your strong background in finance, you will be responsible for overseeing financial reporting, budgeting,...
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Head of Technical Support
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom 83zero Full timeDetailed Job DescriptionThe Head of Support Services will lead the IT support services team through coaching, mentoring, and training. They will collaborate with teams from Customer Services, Solution Delivery, and Engineering to anticipate and meet evolving IT demands.Key responsibilities include managing service incidents and problems, overseeing the...
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Head of Operations and Planning
3 weeks ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timeAbout the RoleWe are seeking an experienced Town planner with a background in the private sector to join our team as Head of Planning. In this role, you will be responsible for leading, mentoring, and managing a team of six planners, promoting professional growth and high performance.Key ResponsibilitiesLead and manage a team of six skilled planners, driving...
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Head of Instrumentation and Control Operations
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Risktec Solutions Ltd Full timeWe are seeking an experienced Control Systems Department Head to lead our instrumentation and control operations in a high-profile role at Risktec Solutions Ltd. This position offers excellent opportunities for career growth and development.Job Summary:The ideal candidate will have a minimum of 10 years of experience in instrument & control, preferably in...
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Senior Housing Operations Manager
5 days ago
Middlesbrough, Middlesbrough, United Kingdom Hays Business Support Full timeJob DescriptionThis exciting opportunity has arisen for a Senior Housing Operations Manager to join our dynamic team. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services.Your primary responsibility will be to manage and monitor the performance of our empty homes, ensuring all regulatory and...
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Housing Operations Director
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Hays Business Support Full timeJob Title:Housing Operations DirectorOur client is seeking an experienced Housing Operations Director to join their team in ensuring the effective management of empty homes.About the Role:The successful candidate will be responsible for overseeing the performance of empty homes, ensuring regulatory and legislative requirements are met, and maintaining...
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Director of IT Operations
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom 83zero Full timeJob OverviewAmbitious individuals with experience in IT service delivery are encouraged to apply for the Head of Support Services role at 83zero, a UK-based software company.The successful candidate will be responsible for leading the IT support services team and ensuring the smooth operation of technology services across the business. This is an excellent...
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Sales Operations Coordinator
4 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Hays Business Support Full timeAbout the Role:This Sales Administrator position with Hays Business Support offers an exciting opportunity to join our team in Teesside. As a key member of our sales team, you will be responsible for preparing quotations, processing sales orders, and building client relationships.Key Responsibilities:Preparation of written quotations for submission to...
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Head of Philanthropy
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Charity Horizons Full timeJob Description:The Head of Philanthropy will play a pivotal role in advancing the fundraising efforts of Charity Horizons. This is an exceptional opportunity to join a dynamic team and make a meaningful impact on the organization's mission.Main Responsibilities:- Collaborate with the Director of Income Generation to create a fundraising strategy aligned...
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Fundraising Director
4 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Hays Business Support Full timeCompany OverviewWe are a leading organization dedicated to making a real difference in the lives of those we support. Our mission is to provide exceptional care and services, and we are seeking a skilled Head of Fundraising to join our team.
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Deputy Head Chef
3 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £25,000 - £35,000About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Middlesbrough, United Kingdom.Key ResponsibilitiesAssist the Head Chef in menu planning, food preparation, and inventory management.Supervise the kitchen team, ensuring smooth operation during service and maintaining high standards of...
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Head of Technology Services
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom 83zero Full time £75,000 - £95,000About the RoleAt 83zero, we are looking for a highly skilled Adult Services Senior Manager to join our team as the Head of Support Services. This is an exciting opportunity to lead a high-performing IT support team and drive service excellence.You will be responsible for delivering reliable, resilient, and secure technology services across the business,...
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Head of Landscape Architecture
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time**Senior Leadership Opportunity**We are seeking a highly experienced Head of Landscape Architecture to join our team in York. As a leading consultancy, we specialize in various fields, including Planning, Architecture, and more.This is an excellent opportunity for an individual with a strong background in landscape architecture to take on a senior leadership...
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Operational Support Coordinator
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Austin Fraser Full timeAbout the Opportunity:">We are seeking an Operational Support Coordinator to join our team at Austin Fraser. This exciting role offers the opportunity to make a real difference in the smooth day-to-day running of our operations.">As a key member of our operations team, you will be responsible for providing administrative support, including handling travel...
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Head of School Catering
3 weeks ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timeAbout the Job:We are seeking a highly skilled Head of School Catering to join our team, responsible for overseeing the day-to-day operations of our school kitchen. As the ideal candidate, you will have expertise in cooking and strong management skills, creating a positive dining experience for students while maintaining high standards of food safety and...
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Operational Support Specialist
2 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is seeking highly skilled Operational Support Specialists to join our team. As a key member, you'll engage with customers, participate in operational tasks, and collaborate with colleagues to drive success. If you're a motivated individual with excellent communication skills, we'd love to hear from you.Responsibilities:Deliver exceptional...
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Loss Support Specialist
3 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Teesside Hospice Trading Trading Limited Full timeRole OverviewWe are seeking a qualified counsellor with experience in bereavement services to join our team at Teesside Hospice Trading Limited. The post holder will be responsible for working as part of the counselling team and holding a caseload of bereaved individuals.Main ResponsibilitiesTo work as a key member of the Bereavement Service, ensuring...
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Financial Operations Specialist
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom KD Recruitment Limited Full timeJob Title: Financial Operations SpecialistA challenging opportunity for a senior finance professional to work in the charity sector across North Yorkshire. As a key member of our team, you will be responsible for designing and implementing financial projects, supporting Directors and Heads of Department, and maintaining accurate financial reporting.About the...