Hearing Care Specialist

1 week ago


Rochester, Medway, United Kingdom WSAudiology Full time

At WSAudiology, we are seeking a skilled Hearing Care Specialist to join our team. As a key member of our global organization, you will play a vital role in helping us unlock human potential by bringing back hearing for millions of people around the world.

As a Hearing Care Specialist, you will be responsible for performing comprehensive hearing evaluations, selecting and fitting hearing aids, and providing exceptional customer service. You will work closely with our team of professionals to deliver Simply Excellent Hearing Care and meet our high standards of quality and customer satisfaction.

Key Responsibilities:

  • Perform comprehensive hearing evaluations and select and fit hearing aids for clients.
  • Provide exceptional customer service and ensure a positive experience for clients.
  • Work closely with the team to deliver Simply Excellent Hearing Care and meet quality and customer satisfaction standards.
  • Stay up-to-date with the latest hearing aid technology and best practices in the field.
  • Embody our company values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.

Requirements:

  • Experience in a similar Audiology or Hearing Aid Specialist role.
  • Active state license in Audiology and/or hearing aid dispensing.
  • 1-5 years of experience preferred.
  • Ability to pay close attention to detail with a high degree of accuracy.
  • Basic or advanced written communication skills.
  • Experience interacting with customers/clients.
  • Ability to communicate detailed or technical information clearly, accurately and concisely.
  • Ability to work quickly, accurately and independently in a fast-paced environment.

What We Offer:

  • A comprehensive benefits package, including paid holidays and PTO policy.
  • A 401k matching program and tuition reimbursement.
  • Employee, family, and friends hearing aid discount program.
  • Relocation assistance and service days.
  • Diversity, equity, and inclusion initiatives.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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