Global Delivery Director

3 weeks ago

London, Greater London, United Kingdom UST Full time
About Us

We are a mission-driven group of over 30,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

We are currently looking for a highly skilled and experienced Global Delivery Director to join our dynamic team. As a key member of our delivery team, you will be responsible for leading the successful delivery of complex infrastructure transition projects.

The ideal candidate will have a proven ability to manage multiple projects, lead diverse teams, and build strong customer relationships. You will work closely with internal teams and customer leadership, ensuring effective communication, meticulous planning, and the smooth delivery of services.

About the Role:

  • Lead the planning, design, and execution of IT infrastructure (Cloud) transition projects for global customers.
  • Develop and present detailed transition plans to customer leadership, ensuring clear communication of project scope, risks, and timelines.
  • Drive the management of all aspects of transition including risk mitigation, resource allocation, and issue resolution.
  • Coordinate with cross-functional teams across multiple geographic locations to ensure smooth project execution.
  • Oversee the identification and management of potential project risks and proactively address issues as they arise.

Responsibilities:

  • Manage multiple projects simultaneously in a fast-paced, high-pressure environment.
  • Build and maintain strong relationships with internal teams and customer leadership.
  • Ensure effective communication, meticulous planning, and the smooth delivery of services.
  • Utilize project management tools (e.g., MS Project, JIRA, or similar tools) to track progress, report on key metrics, and ensure that the transition stays on schedule and within budget.

Requirements:

  • Minimum of 15 years of experience in managing large, complex IT infrastructure transition projects.
  • Extensive experience working with global customers and managing IT transitions across multiple geographies.
  • Proven track record in building and presenting detailed transition plans to customer leadership, including handling risks, issues, and timelines.
  • Expertise in using project management tools (e.g., MS Project, JIRA, or similar tools).
  • Exceptional customer management and relationship-building skills, particularly with UK-based clients.

Salary: £110,000 - £130,000 per annum, depending on experience.

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