Customer Service Representative

2 weeks ago


Whitby, North Yorkshire, United Kingdom KD Recruitment Limited Full time
Job Description

We are delighted to be working with Zip Pak in Whitby, a global leader in resealable solutions for the flexible packaging industry. This role is an exciting opportunity for an experienced customer service professional to join their team and contribute to their continued success.

The successful candidate will be responsible for providing exceptional customer service, responding to queries, resolving issues, and building strong relationships with customers. A salary of £35,000 - £45,000 per annum (dependent on experience) is available for this role.

Key responsibilities include:

  • Providing timely and effective responses to customer inquiries via phone, email, and other communication channels.
  • Resolving customer complaints and concerns in a professional and courteous manner.
  • Building and maintaining strong relationships with customers to ensure high levels of satisfaction.

This role would suit someone who is looking for a new challenge and has a passion for delivering excellent customer service. The successful candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure.



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