Customer Service Operations Director

3 weeks ago


Whitby, North Yorkshire, United Kingdom HOLLAND AND BARRETT Full time
Role Overview

We are seeking a results-driven Retail Store Manager to join our team in Sandgate, Whitby. As a successful candidate, you will be responsible for managing the store's day-to-day operations, building a high-performing team, and delivering sales growth.

Key Responsibilities
  • Manage the store's inventory, ensuring accurate stock levels and maintaining high stock turnover
  • Develop and implement sales strategies to drive growth and meet sales targets
  • Train and develop a team of retail professionals to provide exceptional customer service
  • Analyze sales figures daily to identify trends and areas for improvement
Requirements
  • Previous retail management experience with a proven track record of success
  • Excellent communication and people management skills
  • Ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • Passion for health and wellness products and services
Compensation and Benefits

We offer a competitive salary of up to £27,300 per annum (DOE), as well as:

  • 25% colleague discount on all products
  • 28 days annual leave pro rata
About Us

Holland & Barrett is the largest health and wellness retailer in Europe, with over 150 years of experience in the industry. Our goal is to empower everyone to live healthier, happier lives.


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