HR Shared Service Centre Director

2 weeks ago


Leeds, Leeds, United Kingdom Sulzer Full time

Sulzer is a leading engineering company with a rich history of innovation.

We are seeking an experienced HR Shared Services Leader to establish and grow our newly launched HRSS function in Leeds.

Your key responsibilities will include:


• Developing the HRSS function and defining what "good" looks like, with the support of key stakeholders.

• Overseeing a team of 8 HR Coordinators and HR Operations staff, including integrating the teams into the HRSS, unifying payroll, pensions, and benefits under your leadership.

• Establishing and refining systems, Service Level Agreements, and response times to ensure seamless support across payroll, benefits administration, HR, and pensions.

• Driving continuous improvement and creating a cohesive, motivated team environment while enhancing service delivery.

• Collaborating closely with department heads and other key stakeholders to ensure alignment and support for HRSS initiatives.

• Managing employee benefits, including fleet management, and overseeing payroll, benefits, and more.

To succeed in this role, you will need:


• Proven experience in managing an HR or Shared Services function, preferably one that you've helped build or grow from scratch.

• A strong understanding of HR processes, with a focus on payroll, benefits administration, and pensions.

• A skilled people leader adept at navigating team changes and unifying teams through growth periods.

• Experience with setting up and managing HR systems, SLAs, and response protocols.

• The ability to handle sensitive information related to pensions and benefits with discretion and professionalism.

• Experience with Workday is ideal but not essential.



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