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Orderline Representative

2 months ago

Huyton, Knowsley, United Kingdom QVC Full time
The Opportunity

We are seeking a highly motivated and customer-focused individual to join our award-winning Contact Centre team at QVC UK. As an Orderline Representative, you will be the welcoming and friendly voice of QVC, providing world-class customer service and promoting engaging products to improve customer loyalty.

Key Responsibilities
  • Handle inbound customer calls efficiently and accurately process customer orders.
  • Provide exceptional customer service and resolve customer inquiries in a timely and professional manner.
  • Work collaboratively with the team to achieve individual and team performance targets.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive hourly rate of £11.64.
  • A guaranteed minimum of 15 hours per week, with the option to flex up to 10 hours per week when required by the business.
  • A flexible working approach, with the opportunity to work from home and office-based.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills.
  • A strong desire to deliver a first-class customer experience.
  • The ability to work effectively in a team environment.
  • Basic computer skills and the ability to learn new systems quickly.
What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you