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Customer Service Representative

1 month ago

Huyton, Knowsley, United Kingdom QVC Full time

The Opportunity

We are seeking a skilled Customer Service Representative to join our award-winning Contact Centre in Knowsley. As a key member of our Orderline team, you will be responsible for providing world-class customer service, efficiently processing customer orders, and promoting engaging products to improve customer loyalty.

Your Impact

You will be the welcoming and friendly voice of QVC, working closely with our contact centre leaders to ensure our overall success. You will work towards achievable individual performance targets, and be provided with a supportive and seamless onboarding experience, including two weeks of training.

What You Bring

  • Desire to deliver a first-class customer experience
  • Take ownership of performance and always seek ways to improve
  • Engage with customers and colleagues, creating a people-focused work culture
  • Fantastic communication skills
  • Experience using a computer
  • Commitment and punctuality are essential

What You'll Get in Return

A brilliant experience and the opportunity to be part of one team dedicated to our customer, playing an important part in our path forward. We have supported career paths, offering exciting opportunities to learn, develop, and support our customer.