Customer Service Lead

3 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Ernest Gordon Recruitment Limited Full time
Customer Service Role: Ernest Gordon Recruitment Limited is seeking a Customer Service Lead to join our team. As a key member of our customer service team, you will be responsible for building relationships with customers and internal stakeholders, understanding their needs and requirements, and providing sustainable logistic solutions.

Responsibilities:
  • Operational contacts with customers.
  • Building relationships and providing logistic solutions.
  • Liaising with commerce to create optimal supply chain solutions.

Requirements:
  • Background in logistics or fleet management.
  • Strong numeracy and literacy skills.
  • Excellent organisational and time management skills.

Salary and Benefits:
  • £27,000 - £28,000 salary.
  • 25 days holiday.
  • Excellent pension.
  • Employee assistance programme.
  • Cycle to work scheme.
  • Extensive training and development.
  • Benefit Hub.


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