IT Support Technician
2 days ago
At Primary Goal Ltd, we offer an exciting opportunity for a motivated individual to kickstart their career as an IT Support Technician. This role is ideal for those who want to learn whilst earning and staying up-to-date with the latest technology.
Job DescriptionWe are seeking a talented individual to provide technical support to our clients within the MSP framework. The successful candidate will handle incoming incidents, administer client servers, networks, and systems, ensuring adherence to best practices and security standards.
- Handle incoming incidents by receiving phone calls and providing technical support to address and resolve issues.
- Travel to clients' sites to carry out hardware installations where required.
- Provide desktop support expertise in Office 365, Windows Desktop, application support, and basic networking (TCP/IP, DHCP & DNS).
The training you'll receive includes:
- A Level 3 Information Communications Technician apprenticeship standard.
- Training for all pathways of your IT career, including support technician, network technician, and digital communications technician.
- e-learning training materials.
- Bi-weekly virtual classroom training on all options of the apprenticeships.
- Access to virtual labs to develop technical competency.
Salary: £22,000 - £25,000 per annum, depending on experience.
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