Brand Ambassador
3 weeks ago
Job Overview
As a key member of our retail team, the Brand Ambassador is responsible for delivering exceptional customer experiences and driving sales growth through effective account management and counter leadership.
Key Responsibilities
· Develop and maintain strong relationships with key stakeholders, including consumers, colleagues, and external partners
· Utilize commercial acumen to drive sales growth and maximize revenue
· Ensure a seamless customer journey through excellent customer service and effective counter operations
· Collaborate with cross-functional teams to achieve business objectives and drive brand awareness
· Stay up-to-date with industry trends and competitor activities to inform business decisions
· Deliver exceptional visual merchandising and store standards to create an engaging and immersive brand experience
· Manage and maintain accurate records and reports to inform business decisions and drive continuous improvement
· Foster a culture of innovation and creativity, encouraging experimentation and learning
Requirements
· 2+ years of experience in a retail or consumer-facing environment
· Proven track record of driving sales growth and achieving business objectives
· Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders
· Strong commercial acumen and analytical skills, with the ability to interpret data and drive business decisions
· Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
· Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports
Job Type: Full-time
Shift: Variable
Job Number: 2412373
Estee Lauder Companies is an equal opportunities employer.
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