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Deputy Director of Operations and Performance

2 months ago


Brighton, Brighton and Hove, United Kingdom Transformation Unit Full time
About the Role

We are seeking a highly skilled and experienced Deputy Director of Operations and Performance to join our Transformation Unit. As a key member of our team, you will play a critical role in driving the delivery of high-quality, effective, and flexible patient access, clerical, and administrative services for our Screening Programme.

Key Responsibilities
  1. Manage the front-end administration and reporting for the Patient Administration System, including working with the Regional Data Manager on national reports.
  2. Take appropriate action related to the maintenance of the waiting lists in line with Programme and national policies and guidelines.
  3. Develop and monitor systems for collection, recording, and use of patient demographics for use by Programme staff for the monitoring of activity against contracted/commissioned work, applying this information to waiting list management.
Person Specification
  • 2+ years experience in management
  • Extensive NHS experience
  • Extensive working knowledge of RTT waiting list
  • GCSE qualification or equivalent
  • Degree or relevant experience
  • Experience in Cancer or Screening
  • Experience in working with external stakeholders
Equality, Diversity & Inclusion
  • Evidence of having championed diversity in previous roles (as appropriate to role).
  • Evidence of having undertaken own development to improve understanding of equalities issues

We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all. We encourage applications from candidates from diverse backgrounds and experiences.

We are a Disability Confident Employer and a Veteran Aware Trust. We offer a range of staff networks to help break down barriers and a buddy system to support new members of staff.

We are committed to providing a safe and supportive working environment and undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check.

We are a leader in healthcare research and value learning, teaching, and training. We offer opportunities for growth and development and are committed to helping our staff achieve their full potential.