Aerospace Logistics Coordinator

2 weeks ago


London, Greater London, United Kingdom Kuehne+Nagel Full time
Aerospace Logistics Specialist Opportunity

We are seeking a highly skilled and experienced Aerospace Logistics Specialist to join our team at Kuehne+Nagel in Heathrow. As a key member of our Aerospace Customer Care team, you will be responsible for managing end-to-end operations for our customers in the aerospace sector.

Your Key Responsibilities
  • Proactively advise and consult customers to ensure satisfaction and resolve any issues that may arise.
  • End-to-end responsibility for handling and coordinating both import and export aerospace shipments, ensuring timely and efficient delivery.
  • Monitor customer shipments and provide proactive updates to customers, anticipating and resolving any potential issues.
  • Document, investigate, and conduct root cause analysis on any deviations using KN systems.
  • Inclusion and transfer of customer requirements into KN systems, ensuring Operational Care Centres are informed about deliverables.
  • Field complaint calls and provide problem resolution in alignment with stakeholders.
  • Demonstrated experience working in an air logistics environment, ideally with experience in aerospace freight.
  • Strong customer service orientation and excellent communication skills.
  • Computer literate, with excellent knowledge of MS Office features, especially Excel.

Kuehne+Nagel is a leading logistics company with over 1,300 locations in over 100 countries. We are committed to diversity and equal opportunity in our teams, with a focus on people with disabilities.



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