Reservations Team Lead

3 weeks ago


York, York City, United Kingdom Hospitality Staffing UK Full time
Job Description

We are seeking a highly skilled Reservations Supervisor to join our team at Hospitality Staffing UK.

About the Role:

  • To deliver exceptional customer service and ensure seamless reservation experiences, maximizing revenue opportunities and exceeding customer expectations.
  • To handle all reservation inquiries efficiently, in line with hotel standards and procedures.

Key Responsibilities:

  • Manage reservations bookings to meet or exceed sales targets while ensuring excellent customer satisfaction.
  • Develop and maintain strong relationships with clients to drive repeat business and loyalty.

Requirements:

  • Proven experience in a similar role, preferably within the hospitality industry.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

Benefits:

  • A competitive salary of £32,000 - £40,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your career prospects.


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