Hotel Reservations Manager
2 days ago
Reservations Supervisor Role at Hospitality Staffing UK
We are seeking a skilled and motivated Reservations Supervisor to join our team at Hospitality Staffing UK. As a key member of our reservations department, you will be responsible for delivering exceptional customer service, maximizing sales opportunities, and ensuring seamless booking experiences.
Main Responsibilities:
- To provide high-quality reservation services, focusing on customer satisfaction and revenue growth.
- To handle all reservation enquiries in accordance with company standards.
- To achieve telephone handling targets through efficient time management.
- To possess excellent communication skills, adapting techniques to suit diverse customer needs.
- To ensure accurate filing and correspondence.
- To process, amend, and update bookings as required.
- To convert enquiries into sales, prioritizing top-quality customer service.
- To remain aware of guest requirements and preferences.
Requirements:
- Strong customer service skills, with the ability to adapt to various customer types.
- Excellent communication and problem-solving skills.
- Proficiency in handling multiple enquiries simultaneously.
- Able to work efficiently in a fast-paced environment.
Benefits:
- Competitive salary: £25,000 - £30,000 per annum, depending on experience.
- Ongoing training and development opportunities.
- Friendly and dynamic work environment.
-
Reception and Reservations Manager
7 days ago
York, York City, United Kingdom Accor Hotels Full timeReception and Reservations Manager PositionWe are looking for a highly organized and detail-focused Reception and Reservations Manager to join our team at Accor Hotels. The ideal candidate will have experience in hotel reception or a related field and possess excellent communication and problem-solving skills.Key Responsibilities:Managing and confirming...
-
Hotel Operations Manager
3 weeks ago
York, York City, United Kingdom Elmbank Hotel Full timeAbout the Job\We are looking for a skilled Hotel Operations Manager to oversee the day-to-day maintenance of our hotel. The successful candidate will have a proven track record in maintenance management and excellent leadership skills.\Key responsibilities will include:\\Managing a team of maintenance staff to ensure efficient operation of the hotel's...
-
Reservations Operations Manager
4 days ago
York, York City, United Kingdom Hospitality Staffing UK Full timeReservations Supervisor OpportunityAbout the Role:We are seeking a highly motivated Reservations Supervisor to join our team at Hospitality Staffing UK. As a key member of our reservations department, you will be responsible for delivering exceptional customer service and ensuring seamless booking experiences.You will work closely with our hotel partners to...
-
Hotel Manager
7 days ago
York, York City, United Kingdom Hotel Du Vin Full timeLead a Team in a Busy Hotel EnvironmentWe are a dynamic hospitality company seeking an exceptional Bar and Restaurant Manager to join our team.This is a career-defining opportunity to take charge of the smooth operation of the Bar, Bistro, and Meetings Area. As a Bar and Restaurant Manager, you will be responsible for leading a team to deliver exceptional...
-
Hotel Booking Operations Manager
7 days ago
York, York City, United Kingdom Hospitality Staffing UK Full timeDiscover a challenging and rewarding opportunity with Hospitality Staffing UK as a Hotel Booking Operations Manager!About the role:We are looking for an experienced reservations professional to manage our hotel booking operations, ensuring seamless guest experiences and maximizing revenue opportunities.The successful candidate will be responsible for leading...
-
Reservation Operations Coordinator
7 days ago
York, York City, United Kingdom Hospitality Staffing UK Full timeJob SummaryHospitality Staffing UK is recruiting a Reservations Supervisor to join our team. The ideal candidate will have experience in reservations and customer service, with a proven track record of delivering exceptional results in a fast-paced environment.About the JobAs a Reservations Supervisor, you will be responsible for handling reservation...
-
Hotel Operations Manager
1 week ago
York, York City, United Kingdom Hotel Du Vin Full timeJob SummaryThe Hotel Du Vin seeks an experienced and dynamic Housekeeping Supervisor to lead its housekeeping operations. As a key member of the hotel's management team, you will be responsible for ensuring exceptional guest experiences through high standards of cleanliness and service delivery.This is a challenging yet rewarding role that requires strong...
-
Hotel Operations Manager
1 week ago
York, York City, United Kingdom Hotel Du Vin Full timeBar and Restaurant Manager Job Description:We are looking for an experienced Bar and Restaurant Manager to lead our team at Hotel Du Vin. The ideal candidate will have a proven track record of delivering excellent customer service and achieving business objectives.Key Responsibilities:Manage the day-to-day operations of the Bar and Bistro, including staff...
-
Luxury Hotel Booking Expert
7 days ago
York, York City, United Kingdom Hospitality Staffing UK Full timeAbout the RoleWe are seeking a talented Reservations Supervisor to join our team at Hospitality Staffing UK. The successful candidate will have a passion for delivering exceptional customer service and a proven track record of success in reservations and customer-facing roles.Key Responsibilities* Deliver high-quality customer service to guests via phone,...
-
Hotel Front Desk Supervisor
7 days ago
York, York City, United Kingdom Accor Hotels Full time**About the Role:**We are seeking a skilled Night Auditor to join our team at Accor Hotels. This is a great opportunity for someone looking to work in a dynamic environment with a forward-thinking company.**Key Responsibilities:**Managing and confirming reservation details and accounts for in-house guests, ensuring all details are recorded...
-
Senior Hotel Manager
4 days ago
York, York City, United Kingdom Splendid Hospitality Group Full timeThe Splendid Hospitality Group is looking for an experienced General Manager to join our team at Hotel Indigo York. As a key member of our leadership team, you will play a vital role in shaping the future of our hotel and driving business success.The ideal candidate will have a proven track record of delivering exceptional results in a fast-paced hospitality...
-
Hotel Operations Manager
4 weeks ago
York, York City, United Kingdom Hilton Worldwide, Inc. Full timeHilton York Hotel seeks a skilled Hotel Operations Manager to lead the Front Office team in delivering exceptional guest experiences. As a key member of our management team, you will be responsible for managing guest services, operations, and reception duties while creating memorable experiences for guests and colleagues.We offer a competitive salary of...
-
Hotel Bar Manager Assistant
4 weeks ago
York, York City, United Kingdom The Judge's Lodging Full timeHotel Bar Management RoleThe Judge's Lodging is looking for a talented individual to fill the position of Bar Supervisor, responsible for overseeing the daily operations of our hotel bar. This is an exciting opportunity to develop your skills and progress your career in the F&B industry.Your duties will include:Providing exceptional service to guests by...
-
Night Audit Administrator
4 days ago
York, York City, United Kingdom Accor Hotels Full time**The Role:**We have an exciting opportunity for a Night Audit Administrator to join our team at Accor Hotels. The successful candidate will be responsible for managing reservations, collating paperwork, and providing support to the Front Office team.**Key Tasks:**Confirm reservation details and accounts for in-house guests, ensuring accuracy.Coordinate with...
-
Senior Bar and Restaurant Manager
1 week ago
York, York City, United Kingdom Hotel Du Vin Full timeJob Title: Senior Bar and Restaurant ManagerLocation: Hotel Du VinAbout the Role:We are seeking a highly experienced and motivated Senior Bar and Restaurant Manager to join our team at Hotel Du Vin. The successful candidate will be responsible for the smooth running of the Bar, Bistro, and Meetings Operation.Responsibilities:Coach and support team members to...
-
Accor Hospitality Operations Coordinator
7 days ago
York, York City, United Kingdom Accor Hotels Full timeNight Auditor RoleWe are seeking a highly skilled Night Auditor to join our team at Accor Hotels. The successful candidate will be responsible for managing and confirming reservation details and accounts for in-house guests, ensuring all details are accurately recorded.Key Responsibilities:Managing and confirming reservation details and accounts for in-house...
-
Hotel Sales Development Manager
4 weeks ago
York, York City, United Kingdom Talent Hive Ltd Full timeJob OverviewWe are seeking an experienced Sales Executive to join our team at Talent Hive Ltd, a specialist recruiter within the Hospitality & Catering sector. This role offers a fantastic opportunity to build relationships with clients and drive revenue growth in key areas.Key Responsibilities:Proactively source new business opportunities in hotel...
-
Culinary Experience Manager
3 weeks ago
York, York City, United Kingdom The Churchill Hotel Full timeThe Churchill Hotel in York is seeking a highly skilled chef to manage our kitchen operations. With 41 bedrooms and a Brasserie seating up to 40 guests, we serve high-quality food at an affordable price point.The successful candidate will have significant experience in a four-star hotel or restaurant setting and be able to work independently with minimal...
-
Hotel Guest Experience Manager
2 weeks ago
York, York City, United Kingdom Splendid Hospitality Group Full timeThe Splendid Hospitality Group invites applications for a Hotel Guest Experience Manager position, offering an estimated annual salary of £28,000 - £32,000.About the RoleThis exciting opportunity is perfect for individuals who thrive in fast-paced environments and possess excellent customer service skills.Responsibilities:Manage guest interactions through...
-
Duty Manager Night Lead
2 weeks ago
York, York City, United Kingdom Hotel Du Vin Full timeCompany Overview">We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.">Salary and Benefits">This Duty Manager Night Lead role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel. Competitive salary is provided, along with...