Technical Lead for IT Project Delivery
2 days ago
We are seeking a seasoned IT professional to join our team as Technical Lead for IT Project Delivery. The successful candidate will be responsible for driving and delivering best-in-breed solution design, acting as technical lead for IT project delivery, and managing a small team to drive innovation and adoption of best practices.
In this role, you will work closely with the architect function, ensuring excellent communication across the IT and business functions, while also being responsible for transitioning operations to the wider GISS organisation based in India.
Key Accountabilities:
Line management for engineering team of technical architects, senior Infra engineers
Responsible for delivering high-quality projects on time and to budget
Responsible for aligning with company strategy and driving standardisation across the estate
Accountable for contingency planning
Responsible for exploring new technologies and aligning with company strategy
Responsible for implementing operational policies, constructing SLA/KPIs, and working with vendor management to ensure robust compliance and performance of outsourced service providers
Embedding service continuity disciplines through periodic testing of HA failover and redundant/resilient technologies
Participate in IT strategic planning, project planning, and budget planning efforts
Establish and maintain strong, strategic partnerships with vendors and service suppliers
Desirable Skills:
Experience delivering services in cloud-based environments
Broad technical experience covering Windows infrastructure, Firewalls, Switches, physical/virtual Servers, VoIP telephony, and hosted bespoke applications
Significant experience in a Service Operations Management capacity, including all aspects of ITIL frameworks and project delivery lifecycle
Estimated salary: £85,000 - £105,000 per annum
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