Employment Relations Specialist
1 day ago
Job Description
Iceland is a dynamic and diverse organization that fosters a collaborative work environment.
We are seeking an Employment Relations Specialist to join our HR team on a permanent basis, covering the South West of England region.
This field-based role involves providing expert guidance and support to managers across various levels of the business.
The key responsibilities include:
- Providing proactive and professional HR advisory services via phone and email
- Offering advice and guidance on complex employment matters, prioritizing the best outcomes for both the business and employees
- SUPPORTING managers in day-to-day case management of serious or complex employment issues, considering commercial constraints and legal frameworks
- Managing a portfolio of cases, scheduling and prioritizing activities based on case needs and applicable deadlines or timescales
- Ensuring good employment practices through clear advice and guidance aligned with Iceland's HR policies, procedures, and guidelines
- Adopting a pragmatic approach in offering solutions to managers, recognizing legal and regulatory requirements
- Coaching managers in aspects of people management, including communication, decision making, fairness, consistency, and application
- Reviewing and preparing letters/documents for formal hearings and providing feedback as needed
- Maintaining accurate records of case management details on the Case Management System and driving cases to conclusion
Requirements and Qualifications
To be successful in this role, you will need:
- A proven track record of managing complex HR cases
- Comprehensive up-to-date knowledge of UK employment law and legislation, and its implications for employers
- Confident communication with people at all levels, with a clear, engaging, coaching, and collaborative style
- Strong partnership working with various stakeholders
- CIPD qualified (Level 7) is ideal
- Experience applying a commercial and pragmatic approach to providing HR risk-based solutions to difficult issues
- Ability to work flexibly in an agile way to meet deadlines and respond positively to feedback
- Capacity to build capability within a coaching framework
- Good analytical and problem-solving skills
Salary and Benefits
The estimated annual salary for this role is £40,000-£55,000, depending on experience and qualifications.
In addition to a competitive salary, we offer a range of benefits, including opportunities for professional development, flexible working arrangements, and a supportive work environment.
About Iceland
We are a values-driven organization committed to creating a positive and inclusive work environment.
Our team members enjoy a range of perks and benefits, including discounts on our products, flexible working options, and opportunities for career growth and development.
Location
This field-based role covers the South West of England region, requiring regular travel to various locations.
Contact Information
Please submit your application through our website.
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