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Business Transformation Consultant
4 weeks ago
As a Business Transformation Consultant at TVS Supply Chain Solutions UK & Europe, you will be responsible for supporting Product Owners and the wider Product team in ensuring customer requirements are identified, documented, and converted into clear, well-defined, testable work items. You will work closely with the IT Service Management team to provide a seamless handover of changes in the products, including support documentation, monitoring, and troubleshooting guides. Additionally, you will provide induction/overview training to users as needed.
Main Duties and Responsibilities:
Develop detailed project plans and maintain them throughout the project lifecycle
Conduct business process analysis, resulting in user-agreed business requirements definitions for systems development
Translate business requirements definitions into detailed system functional specifications, gaining sign-off from business owners
Liaise with Software Developers during technical design development
Support the Software QA team in developing System Test Specifications and coordinating user test activity based on functional specifications and business scenarios
Perform and support others in performing software testing, as needed
Provide process and operational support documentation
Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with the Manager/Project Leader and Business Owners
Communicate software development to Business colleagues
Provide assistance to the support team in fault finding and problem resolution with existing IT Systems
Contribute to IT projects as part of a team or as a team leader
Provide advice and guidance to users to exploit current systems capability
Knowledge, Skills & Experience:
Self-starter, able to work on activities with minimal supervision
Strong analytical, problem-solving, and process analysis skills
Excellent working knowledge of basic project management methodologies
Exceptional oral and written communication skills, able to talk to technical and non-technical colleagues and clients
Experience working on agile IT projects
Self-driven, confident to lead and to listen to others
What We Offer:
Excellent career progression opportunities
Professional environment where you can acquire, use, and continue developing your skills
Benefits:
Competitive salary and pension scheme with life assurance
25 days holiday (plus 8 statutory Bank Holidays)
Holiday buy-back scheme (5 additional days available)
Employee Assistance Programme supporting wellness with immediate access to:
1) GP consultation and second opinions
2) Mental health support
3) Financial and Legal support
4) Wellbeing and healthy living support
Employee referral scheme with financial reward
Cycle to work scheme
Professional Membership and Study Sponsorship
Pass scheme (£100 to undertake training of your choice)
Security Clearance Requirement:
Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.
Equal Opportunities Employer:
TVS Supply Chain Solutions UK & Europe is an Equal Opportunities Employer. We encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high-impact results that really make a difference to our business and our customers.
