Business Systems Analyst

4 weeks ago

Chorley, Lancashire, United Kingdom TVS Supply Chain Solutions UK & Europe Full time
Job Description

At TVS Supply Chain Solutions UK & Europe, we are seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a crucial role in supporting the Product Owners and wider Product teams in ensuring that customer requirements are identified, documented, and converted into clear, well-defined, testable work items.

The ideal candidate will have strong analytical, problem-solving, and process analysis skills, with excellent working knowledge of basic project management methodologies. You will work closely with the IT Service Management team to ensure a seamless handover of changes in the products, providing relevant support documentation, monitoring, and troubleshooting guides.

Main Responsibilities:

  • Develop detailed project plans and maintain them throughout the project lifecycle.
  • Conduct business process analysis to define user-agreed business requirements for systems development.
  • Translate business requirements into detailed system functional specifications, gaining sign-off from business owners.
  • Liaise with Software Developers during technical design development.
  • Support the Software QA team in developing System Test Specifications and coordinating user test activity based on functional specifications and business scenarios.
  • Perform and support others in performing software testing, as needed.
  • Provide process and operational support documentation.
  • Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with the Manager/Project Leader and Business Owners.
  • Communicate software development to Business colleagues.
  • Assist the support team in fault finding and problem resolution with existing IT Systems.
  • Contribute to IT projects as part of a team or as a team leader.
  • Provide advice and guidance to users to exploit current systems capability.

Requirements:

  • Self-starter, able to work on activities with minimal supervision.
  • Strong analytical, problem-solving, and process analysis skills.
  • Excellent working knowledge of basic project management methodologies.
  • Exceptional oral and written communication skills, able to talk to technical and non-technical colleagues and clients.
  • Experience of working on agile IT projects.
  • Self-driven, confident to lead and to listen to others.

We offer a competitive salary and pension scheme with life assurance, 25 days holiday (plus 8 statutory Bank Holidays), holiday buy-back scheme (5 additional days available), and Employee Assistance Programme supporting wellness with immediate access to GP consultation and second opinions, mental health support, financial and legal support, wellbeing and healthy living support, Employee referral scheme with financial reward, Cycle to work scheme, Professional Membership and Study Sponsorship, and Pass scheme (£100 to undertake training of your choice).

TVS Supply Chain Solutions UK & Europe is an Equal Opportunities Employer and a forces-friendly employer. If you require any adjustments to allow you to take a full and active part in the selection process, please notify us as part of your application.

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