Trainee Scheduler
4 weeks ago
As a Trainee Scheduler at Trinity Fire & Security Systems, you will be responsible for planning and arranging field engineer appointments to meet customer requirements and service commitments.
Key responsibilities include:
- Scheduling Activities: Coordinate field engineer appointments to accommodate changing customer needs.
- Customer Interaction: Provide exceptional customer service through phone and written communication.
- Collaboration: Work closely with field engineers and team members to optimize resource allocation and serve customers efficiently.
Requirements
To succeed in this role, you will need to be:
- Customer Obsessed: Demonstrate a genuine care for resolving customer issues and providing an outstanding experience.
- Eager to Learn: Possess a positive attitude and willingness to grow, with support from the company.
- Organised and Proactive: Prioritize tasks effectively and thrive in a fast-paced environment.
What We Offer
As a Trainee Scheduler, you will receive:
- Competitive salary based on skills and experience.
- 23 days holiday plus bank holidays.
- Company pension scheme.
- Life assurance.
- Employee Welfare assistance programme.
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