Trainee Scheduler

1 week ago


Oxford, Oxfordshire, United Kingdom Trinity Fire & Security Systems Full time
Key Responsibilities

As a Trainee Scheduler at Trinity Fire & Security Systems, you will be responsible for planning and arranging field engineer appointments to meet customer requirements and service commitments.

Key responsibilities include:

  • Scheduling Activities: Coordinate field engineer appointments to accommodate changing customer needs.
  • Customer Interaction: Provide exceptional customer service through phone and written communication.
  • Collaboration: Work closely with field engineers and team members to optimize resource allocation and serve customers efficiently.

Requirements

To succeed in this role, you will need to be:

  • Customer Obsessed: Demonstrate a genuine care for resolving customer issues and providing an outstanding experience.
  • Eager to Learn: Possess a positive attitude and willingness to grow, with support from the company.
  • Organised and Proactive: Prioritize tasks effectively and thrive in a fast-paced environment.

What We Offer

As a Trainee Scheduler, you will receive:

  • Competitive salary based on skills and experience.
  • 23 days holiday plus bank holidays.
  • Company pension scheme.
  • Life assurance.
  • Employee Welfare assistance programme.

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