Trainee Sales Advisor

3 months ago

Oxford, United Kingdom Marshall Motor Holdings Full time

**Trainee Sales Advisor**

**Location: Oxford Audi**

**Hours: Full-time, Monday to Friday with Saturdays and Sundays on a rota basis**

**Salary: Competitive Salary plus OTE £45,000 and company car**

**Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme**

**Bonus scheme: based on sales of new and used vehicles**

We are holding Recruitment Day on 9th May in Oxford

**Who we are**

Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

**The role**

A fantastic opportunity for an experienced customer advisor or salesperson to join one of our popular franchises where you can assist in providing a high-quality service for our customers, representing both Marshall Motor Group and one of our leading brands in this sales role.

You will ultimately be responsible for the end-to-end customer experience, converting interactions into vehicle, finance, and insurance sales. We will provide you with sales process, FCA and compliance training through our Sales Orientation course and specific manufacturer training, so your knowledge is always up to date to best support your customers.

**Who you are**
-  An Customer Advisor or Salesperson with a desire to continue, or start, their career in the motor industry
- Have a passionate and proactive attitude to support customers and provide the right options for them through their purchasing journey
- You will build rapport with customers easily and enjoy working in a target driven environment focused on good customer outcomes
- Have a keen interest in the motor industry and a desire for a successful sales career

**What you’ll do**
- Ensure customers receive good outcomes from every interaction they have with you
- Respond to queries from new and existing customers relating to new and used vehicle sales
- Guide customers through their purchase, providing outstanding customer service as the face of both Marshall and the vehicle brand
- Achieve individual sales targets by fully exploring and satisfying customer needs for finance and insurance products and optional extras
- Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
- Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
- Manage the vehicle handover process, ensuring compliance with the process
- Adhere to Marshall and industry regulations relating to the sale of vehicles, finance and insurance
- Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability._

INDCL

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Recruitment Day Oxford

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